Welcome to The London Bakery’s website (“us,” “we,” or “our”). This privacy policy outlines how The London Bakery collects, uses, discloses, and protects the personal information of users of our website, thelondonbakery.co.in (the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site.
Information We Collect
Personal Information
We may collect personal information, such as:
Name
Email address
Phone number
Address
Payment information
Non-Personal Information
We may also collect non-personal information, such as:
Browser type
Operating system
IP address
Terms and Conditions for The London Bakery
Welcome to The London Bakery’s website (“us,” “we,” or “our”). These Terms and Conditions govern your use of thelondonbakery.co.in (the “Site”). By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using this Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.
2. Use of the Site
You agree to use the Site for lawful purposes only and in a manner consistent with all applicable laws and regulations.
3. Intellectual Property
All content, logos, and materials on the Site are the property of The London Bakery and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our prior written consent.
4. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
5. Ordering and Payment
When placing an order through our Site, you agree to provide accurate, current, and complete information. You are responsible for ensuring that your payment information is up to date and valid.
6. Product Information
We make every effort to ensure the accuracy of the product information on our Site. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
7. Limitation of Liability
In no event shall The London Bakery be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Site or the products purchased through the Site.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction].
9. Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at any time. The date of the latest revision will be indicated at the top of the page.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at contact@thelondonbakery.co.in.
Refund Policy
Refund in cases of Cancellations are mentioned in Cancellation policy, kindly refer the same.
The acceptance of order is subject to availability of products, delivery areas and time. The order may or may not be accepted. The order might be cancelled after assessing the circumstances and communicated to customer. In such case amount paid by customer is fully refunded to Winni wallet or bank account.
Only one attempt for delivery will be made. Please confirm availability of recipient before choosing delivery time. If recipient is not available at the time of delivery, second attempt will not be made and order will be cancelled. No refund will be made in such case.
The refunds are only initiated once the customer confirms over mail that where the refund has to be done – Winni wallet or bank account.
Refund will be credited in Winni Wallet on orders which are processing within 48 hours of delivery date
Refunds are processed to your payment method within 15 working days.
Address Change requests
Change in the address is permitted free of cost only before 24 hours of delivery.
Within 24 hours period before delivery , if address is changed we charge Rs 200/-.
Sometimes the address change request can not be accepted, in that case order will not be refunded or cancelled.
Pincode Requirements
It is user responsibility to provide correct pincode in the address of delivery. The pin code should map to the correct delivery address. Sometimes address mentioned does not correspond to the the pin code of that area.
If pin code entered in the address section is incorrect then following cases arise –
Address entered is of Non-Serviceable area, the order stands cancelled and NO refund will be initiated – The system checks pincode for delivery verification and may accept order when pincode entered is of serviceable area and address is not.
If our team contacts you regarding wrong pin in address, and you want to get delivery done to new pin code, the charges of the newly added pin code will apply. The order can not be cancelled and refunded in case you do not wish to pay for correct pin code’s charges.